Privacy Policy

Effective Date: January 31, 2025

1. Introduction

Lasting Independence ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

• Personal Information: Name, email address, phone number, and details you provide when scheduling a consultation or home audit.
• Service Information: Details about your home, family members, and technology needs that you share during consultations and service delivery.
• Usage Information: Data about how you interact with our website, including IP address, browser type, device type, and pages visited.
• Cookies and Tracking: We may use cookies and analytics to improve your browsing experience.

3. How We Use Your Information

• Provide and improve our senior technology consulting services.
• Schedule and manage home audits and installations.
• Respond to inquiries and support requests.
• Send updates about your installed systems and membership benefits.
• Send marketing communications (only if you opt in).

4. How We Share Information

We do not sell your personal information. We may share it with trusted service providers (such as Calendly for scheduling) and when required by law. We never share information about your home security setup with third parties.

5. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights under data protection laws such as GDPR or CCPA. You may request access, correction, or deletion of your data, or opt out of marketing emails by contacting us at contact@lastingindependence.com.

7. Children's Privacy

Our services are designed for seniors and their families. We do not knowingly collect personal information from children under 18.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have questions about this Privacy Policy, contact us at: contact@lastingindependence.com.